Hunguest Hotel Freya Policies

Important Information

Check-in, check-out and property rules

To help make your stay at Hunguest Hotel Freya in Zalakaros as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.

Check-in 14:00

Check-out 10:00

Guests at Hotel Freya Zalakaros can expect clear, simple policies covering check-in, cancellation, children, and payment for a stress-free stay.

Check-in and Check-out

Check-in: From 14:00 onwards. Guests are welcomed at the reception with required identification.

Check-out: Until 10:00. Late check-out is subject to availability and may include an additional charge.

Identification & Age Requirement

All guests must present a valid photo ID upon arrival. The property accepts adults of legal age for reservations; minors must be accompanied by a responsible adult.

Cancellation & Prepayment

Policies vary depending on the room type and chosen rate. Flexible options often allow free cancellation within the stated window, while non-refundable bookings carry full charges.

Children & Extra Beds

Children of all ages are welcome. Availability of extra beds or cots depends on the room category and must be confirmed by the hotel in advance. Extra charges may apply.

Pets

Pets are not allowed, maintaining allergy-friendly rooms and a clean environment for all visitors.

Smoking Policy

The property is a non-smoking hotel. Designated smoking areas may be available outdoors.

Payment & Deposits

Accepted payment methods include major credit cards and cash. Some bookings may require prepayment, and a deposit may be requested on arrival to cover incidentals.

Accessibility

The hotel offers elevator access and facilities designed to support guests with reduced mobility.

Book Your Stay

Hunguest Hotel Freya, Zalakaros

FAQs about

Find answers to common questions about policies, check-in details, and more at Hunguest Hotel Freya. We want to help make your stay comfortable and hassle-free.

What are the check-in and check-out times at Hunguest Hotel Freya?

Check-in is from 14:00 and check-out is until 10:00.

Are pets allowed at Hunguest Hotel Freya?

Yes, pets are allowed (charges may apply).

Can I cancel my booking at Hunguest Hotel Freya?

Cancellation terms depend on the rate you choose. Each rate shows its own terms before you book.

Is smoking allowed at Hunguest Hotel Freya?

The property is smoke-free indoors and has a designated smoking area.

What is the policy for children and extra beds at Hunguest Hotel Freya?

Children of any age are allowed. Children up to and including 3 years old stay for free when using an existing bed. Children from 4 years old to 11 years old stay for € 50 per person per night when using an existing bed. No cots are available. No extra beds are available. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

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